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FAQs

  • I would like to know the amount of price, what should I do?
    Please inquire from the inquiry form.
  • How can I purchase it?
    Please confirm the following purchase conditions and if you can acknowledge them, please inquire from the inquiry form and contact us. We will send you a quotation.
    ※ About purchase conditions
    ・ Payment is made by bank transfer, prepayment in JPY.
    ・ Bank fee (3500 yen), shipping fee (EMS, depending on country / weight) are the customer's burden.
  • About shipment
    After payment, we will ship by EMS as soon as manufacture is completed.
  • About the delivery date
    Once we receive your order, we will send you an invoice. Please check the contents on invoice.
    After we confirm the payment, we will start manufacturing and then, ship out once manufacturing is completed.
    It will take about three weeks including manufacturing and shipping.
  • I want a product right away, but are there in stock?
    All of our products except for some products are made to order.
    Delivery time depends on the season and quantity.
    It will take more time to manufacture and deliver in the following seasons due to Japanese holidays;
    April - May, July- August, year end and new year.
  • I want the catalog of products.
    For product information please check the product information page of the website.
  • Can I return the products?
    We are sorry but we don't accept returing. In the case of the initial failure of the products, we will replace it.
  • Can I purchase from 1 box?
    You can purchase from 1 box.
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